FAQ

Have a question? Here are the things we get asked most. If it’s not covered here, feel free to reach out.

Are your Tibia Coins transferable?

Yes, fully. You can immediatly trade or gift them to other characters or accounts as you normally would.

What payment methods do you support?

Currently we accept: iDeal, PayPal, Credit card (Mastercard, Visa), Klarna, SOFORT, Przelewy24. We’ll expand this over time based on what players need most.

How fast will I receive my coins?

Right after payment, you’ll receive your official Tibia game codes. You redeem it on tibia.com, and your coins will be delivered to your account instantly.

Are your coins eligible for the Recruiter Outfits?

Yes. We provide official Tibia Coin codes that you redeem on tibia.com. These are treated like any regular Store purchase, so they can count toward the Recruiter Outfit and its addons when applicable.

Do you also buy spare Tibia Coins?

No. We only sell official Tibia products purchased directly from CipSoft, so we don’t buy or trade player-owned coins.

Can I get a refund?

If there’s ever an issue, reach out. If we haven’t delivered the coins yet, we’ll be happy to refund your payment. Once coins are delivered, refunds aren’t possible.